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What happens when a client takes you out of his spam list

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We have been using your product for a couple of weeks and we love it and so do our customers. I have a question some email we sent will automatically go to spam but them the client will will just take it out of their spam list. But we notice that Sendy will still look at the email client as spam. Is there a way to un-spam users that we know legitimately get our emails.

Best Regards

Arun Johari


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