Regarding the spam, unsubscribed & bounced emails
Dear Team hello, I would like to ask if it is possible all spam, unsubscribed & bounced emails to be deleted from the platform automatically. Right now we delete them manually. Thank you!
View ArticleSPF Pass but DKIM fails
Hi Ben, My emails pass SPF but fail DKIM. My email is verified in Amazon. Should I set up a verification in Amazon for my Sendy Subdomain ?
View ArticleAdding all emails in a domain to a list
Is there a way to add all the emails with one domain (ie *.blahblah.com) to a new or existing list?
View ArticleSending limit handling
what if my sending limit of aws is 50000 and i start the compaign on 100000 list? what problem will i face and what should be the proper resolution?
View ArticleVerifying domain in Amazon SES
Hi. I'm trying to set up sendy on a subdomain of our website, I would like to verify the domain in the DNS zone for SES but another part of our organisation already uses SES with a different mailer...
View ArticleMarked as spam or delivered as spam?
Hi Does everything that shows up in the Campaign Report as 'Marked as Spam' only include emails that have been actively marked as spam by the recipient - or does it represent the number that ended up...
View ArticleBought second sendy license
Hi Ben! I bought a second sendy license to compliment my first sendy license that is setup with Amazon SES (which is thankfully out of sandbox thanks to your advice on the appeal). With my sendy...
View ArticleUsing Sendy with Abyss Web Server
Has anyone been able to set up Sendy to work on an Abyss web server? I think it needs some URL Rewrite rules configuration. Any help would be great. Thanks!
View ArticleReply To Email Address
In my Sendy Account, we use a different reply to email than the sending email. We do this so that we can use the best email address for deliverability and open rate. So having the reply to email and...
View ArticleDo I need to re-authenticate domains in AWS after moving Sendy to a new server?
I've migrated Sendy to a new server. The application is working fine and I can manually send test emails through the system. However, despite the cron jobs being set up correctly, they're failing and...
View ArticleResend confirmation email with special separate email
I have a lot of users who did not confirm the email with double-opt-in and are now in my not confirmed list. I found this post:...
View ArticleGDPR Consent Conundrum
Hi, I'm using a google form for a competition where emails are sent to Sendy via Make.com (kind of like zapier but 50% cheaper). I have a list with GDPR enabled, but I am not sure how I can send the...
View ArticleDouble opt-out and new Google rules.
Quick question for you all… Does double opt out break the new Google rules about one click unsubscribes?
View ArticleUnderstanding 'Unsubscribe from all lists'
Hi I have few mail IDs in multiple lists, i use mass-unsubscribe on one list but it's still shown in Subscribers in another list. List Settings > Unsubscribe user > All lists In DB: Table:...
View ArticleAutoresponder and Custom Date
I have a subscribe form that has a date field that fills a custom date field 'startdate' I would like to use for an autoresponder. The autoresponder is set to send on the date 'startdate'. When the...
View ArticleCan two Sendy hosts send mail via SES for the same email domain and sender?
I want to replace a dedicated AWS EC2 FreeBSD Sendy host that is presently working well via SES. The new/replacement host will be running under Linux on an ISP server. The AWS server is used for very...
View ArticleModify subscribed message
Hi there, we're using sendy to manage competition entries and need to figure out if its possible to modify the message you see when clicking the link to the double opt-in. Currently is says You're...
View ArticleMySQL binlog files
Only Sendy is using MySQL but there are a lot of binlog files taking up over 3.6GB of space, can these be safely deleted? I'm not quite sure what they are used for. I'm hosting on AWS: -rw-r----- 1...
View ArticleGetting unsubscribe requests via email
Since we upgraded to the latest Sendy version, I periodically get emails from subscribers to our newsletter sent-from address, with nothing in the body and 'Unsubscribe' as the subject. I'm assuming...
View ArticleHow many Custom domains can be bought for Sendy?
I observered there is an option to purchase 20 custom domain licenses. Do we have to purchase more if we need for new brands or we can replace the domain available with the existing licenses?
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