How do you organise your lists? What do you use lists for? What are your...
This is not a technical question on using Sendy, but rather a question for all the community about how you go about organising lists... I'm thinking about this at the moment because I'm moving from...
View ArticleHow does Sendy determine the countries in the reports
Hi, I have a question from one of our clients. They were wondering how does Sendy determine which country the users are. Is it based on the email address or is it based on the time when the users open...
View ArticleAmazon SNS bounces/complaints, one for each client?
Sorry if I should be asking Amazon this, but I've been reading and not found the answer. I have 4 client who I will be sending out newsletters through sendy. I have sendy running on my domain, I have...
View ArticleHow to split list?
Hey, guys! Known issue: I exceeded my daily limit but in one list I have about 500 emails more. Any idea how can I move those 500 to another list quickly? I need to send that newsletter urgently....
View ArticleDelivery Status Notification (Failure) - hard bounces vs soft bounces
Each newsletter I receive a bunch of the following emails from Amazon: From: MAILER-DAEMON@amazonses.com Subject: Delivery Status Notification (Failure) An error occurred while trying to deliver the...
View ArticleHow do I use Sendy with Mandrill?
Hello I have purchased Sendy and I want to send via Mandrill, please provide me step by step, I have setup the smtp, username and api password in mandrill but the email does not send when I test it....
View ArticleIs it possible to change the domain?
Hello Sendy team, I do need to change the domain of my installation. Is it possible?
View ArticleMaximum file size of CSV?
I seem to have an issue with uploading lists, what is the maximum size and can I upload them to sendy another way? I do not need to check for duplicates or opt-outs as this is a new list. Thanks
View ArticleMoving to sub-domain - do I have to change form settings?
Hi, I'm moving my Sendy installation to a sub-domain from a root domain. I read here https://sendy.co/forum/discussion/434/moving-installation-folder/p1 that I had to change the config file, but what...
View ArticleDoes Sendy respect bounces from other Apps using same SES information
Hi, I have two users sharing the same AWS SES account. If one user sends a campaign using his application (not Sendy) and an email address is marked as bounced,will that email be marked as bounced if...
View ArticleResetting login details
Hi, we've got Sendy installed on our server but we're having problems logging in, I filled out the login screen but when I login it keeps telling me that I have an 'incorrect password or user does not...
View ArticleOptin Monster ~ Has anyone gotten Sendy to work with it?
I bought Optin Monster (Wordpress Plugin) and have it installed and displaying correctly here: http://cookingquinoa.net however, despite the fact that it's registering conversions, they aren't...
View ArticleDevelopment licences
Could Sendy offer a development license since we need to test this on dev server at first. But the URL restrict by the license and we can't install it on separate server. Or can we point a sub domain...
View ArticleSupport widget
I'd like to add a support widget / chatbox. - Which files would I need to modify to have it display on all pages? Thanks!
View ArticleIncrease character limit in test emails
Hi Ben, In the new sendy version there's the awesome addition that remembers the last test e-mails campaign was sent to. Is there an option to increase the character limit, as currently it's set to...
View ArticleHelp integrating with a Gravity Form
Hello, I'm not that savvy with point and shoot suggestions, I'm hoping someone could help me find a way to subscribe someone to a list, through a Gravity Form, aka the Plugin for WordPress called...
View ArticleHow do I see cron job setup instructions again?
I've been trying to setup a Cron Job tonight, and really messed it up at first. After reading the Forums at length, I think I have things figured out now. Small problem...I didn't copy-paste that...
View ArticleIf I restart my server when a campaign is being sent, will the campaign...
A campaign is very slow now and I suspect it's because the memory is very low. If I restart my server, what will happen to that campaign. How can I resume? Thanks a lot for your time! Xu
View ArticleDelivery status notifications in bounce notifications
Hi Everyone! So I've been loving Sendy for my first two campaigns, very impressed at how smooth it all went =) So Ben, thank you again for making such an awesome piece of software (and making it...
View ArticleHow are bounces handled (wrong address/full inbox) ?
Hello, What happens when an email address has a spelling mistake or if the recipient's inbox is full. Can notifications be sent to the reply-to address ? Is the list be automatically cleaned (address...
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